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You have a daycare offer. What should you check before accepting?

Photograph by Camila Mofsovich / Unsplash

Bring the verbal offer, fee quote, and enrolment documents together before you commit.

By DaycareOnUpdated 6 min read

Before accepting a daycare place, confirm the location and group, start date, weekly schedule, fees, and conditions of the offer in writing. Read the payment and withdrawal terms, then check the closure calendar against your work schedule. Resolve any difference between the tour conversation and the documents before paying or signing.

A useful offer tells you which place is being offered, when it starts, what it costs, and what accepting it commits you to.

Download the offer questions (.txt)

Confirm exactly what is being offered

Check that the offer names the location, the program or group, the days, and the start date you discussed. If it depends on another family leaving or a room opening, ask when that condition will be resolved.

Ask when a response is needed and how to accept. A message saying applications are open or inviting you to tour is a different step from an offer for your child.

For example, “we expect movement in the toddler room next month” leaves both the vacancy and timing unresolved. “We can offer Tuesday and Thursday from November 3, subject to the attached acceptance process” identifies a particular arrangement. These are fictional messages, but the distinction matters when you are deciding whether to give notice to an existing provider.

If a place depends on a licence approval, new room, staffing change, or another family’s departure, ask which condition remains and when you will receive an update. A hoped-for date should stay separate from the date on which you can rely on care beginning.

  • Is the start date confirmed or provisional?
  • Are the requested days and hours included?
  • What has to happen before the place is secured?
  • Who will confirm receipt of my acceptance?

Read the documents together

Keep the offer, contract, fee schedule, and handbook in one place. ChildCare.gov’s guidance explains that the agreement should make the care schedule, costs, closure arrangements, and termination terms clear.

Highlight anything that conflicts with the quote or your tour notes. Send those questions in one message and retain the written clarification with your documents. Rules and contract requirements vary by location.

Suppose your tour notes say collection is possible until 6 p.m., but the offer specifies a booked day ending at 5 p.m. Send the exact discrepancy before signing. General opening hours do not necessarily describe the hours included in your place. Keep the corrected offer or authorised clarification, with its date, so everyone is working from the same arrangement.

Source: ChildCare.gov: contracts and written policies

Understand the payment you are about to make

Write down the amount due now, what it pays for, and what happens if you cannot start as planned. Check whether an advance is credited to a later invoice and when any refundable amount is returned.

Use the cost worksheet to compare the full arrangement. A payment deadline can make the initial amount feel like the only decision, but ongoing affordability matters just as much.

Try writing a plain-language sentence for each payment: “We pay [amount] on [date]; it covers [period or purpose]; if the start does not happen, [stated condition] applies.” If you cannot complete that sentence from the documents, ask. The word deposit alone does not tell you whether money is refundable, credited, or retained.

For a fictional $400 advance credited against a $1,200 first-month fee, the remaining first-month payment is $800. Ask what happens to the advance if the provider cannot supply the offered place as well as what happens if you withdraw. Those are different events and may have different terms.

Check the care calendar against your calendar

Mark the start date and every known closure on your household calendar. Work backwards from collection time to the time you would need to leave work. Check whether an introductory schedule would require a shorter working day.

Ask how schedule changes are handled later. For example, if you start with three days, find out whether moving to five requires a new offer. Do not assume future days are reserved.

Agree on what happens before the first day

Arrange a conversation about your child’s routines, communication, allergies, accessibility, and support needs. Ask what the provider needs from you, how staff will receive that information, and whom to contact with questions.

Confirm any introductory visit, forms, supplies, and handover plan. Where a specific accommodation is needed, clarify it before relying on the place.

When one offer arrives before your preferred provider can answer

List the decision deadline for the actual offer, the earliest reliable update from the other provider, and the cost of changing plans after acceptance. Ask for a short extension if it would let you resolve a specific question. The provider may decline; a requested extension is only usable once agreed.

Compare a confirmed, workable arrangement with the options you have today. A preferred provider’s friendly conversation or waitlist position does not supply the missing start date. If you accept one place while continuing to look, calculate any overlap, notice-period fees, and payments you could lose under the applicable terms.

Consider a fictional family offered suitable care on Friday while another centre expects to discuss openings in two weeks. The immediate question is whether the Friday offer works on its own terms and whether the family can manage the consequences of later changing. There is no sound way to turn “we may know soon” into a guaranteed alternative.

A deadline also does not fill gaps in essential information. If the offered hours, required care arrangements, or payment conditions remain unclear, send the clarification request below and say which answer you need before you can decide.

A message you can adapt before accepting

Replace the bracketed text and remove anything already answered. This is an information request; use the provider’s stated process when you are ready to accept.

Thank you for offering [child’s name] a place at [location/program]. Before I accept, could you confirm: • Start date, care days, and drop-off/collection times. • Whether any conditions remain before the place is confirmed. • The applicable fee schedule and amount due on acceptance. • What that payment covers and any refund or credit terms. • Closures and the notice required to change or end care. • The next steps for discussing [routine/support need] and preparing for the first day. Please also send the enrolment agreement and handbook if they are separate documents. I understand you need a reply by [date]. Thank you.

Close the loop after you accept

Save the acceptance confirmation and payment receipt. Ask the provider to confirm the agreed start arrangements. If you no longer need other active enquiries, update those providers using their preferred process.

If you remain on another waitlist, check what accepting a later offer would mean under the agreement you have just made. Keep that decision separate from whether this place works for your family now.

Sources